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Sister Bay Sky Cloud

Refund Policy

Returns - All returns must be made within 30 days of purchase for a refund /store credit or exchange.

To be eligible for a return, your item must be unused, in exactly the same condition as you received , and must be in the original packaging.  Returns must be free of smoke odors and pet-hair to be considered for a refund/store credit or exchange.               

Products not eligible for returns:

                Gift Cards

                Patterns

                Books

                Sale Items

                Shipping Costs

 

Items that are returned and not in their original condition, damaged or missing parts may not qualify for a refund/store credit or exchange. 

Any return received more than 30 days after delivery will not be given a refund, store credit or exchange.

 

Refunds – Once a return is received and inspected for damage.  We will contact you that we received the return and notify you of the approval or rejection of your refund.

If you are approved, your return will be processed, and a store credit will be added to the account of the purchaser. 

 

To return your product, please mail to:

                And Sew It Began

                212 W. Main St

                La Porte, TX  77571-5108

 

You will be responsible for paying your own shipping costs for returning your item.  Shipping costs are non-refundable.